Apply a facial oil. Starting above the collarbones, use the long side of the tool and sweep up your neck, in gentle strokes - aim for 3-5 strokes per area. Continue to apply even strokes, small and large, in the direction of the lymphatic flow, up and across your face. It is recommended to use your Gua Sha at least 3 times a week for results. You can do it in the morning to reduce puffiness or at night to relax facial muscles, before bed.
— Use the shorter edge under the eyes.
— Use the U shaped edge along the jaw bone and cheekbone.
— Use the long edge for the neck and cheekbones.
— Use the pointed end for releasing tension and acupressure points.
— Use the comb edge to stimulate any flat surfaces.
When will my order be shipped?
We will do our best to have all orders sent out within 24 hours of purchase. As a small business, we appreciate your understanding here.
How much will shipping cost?
Australia wide:
— We offer free standard shipping for orders over $100.
— For all other standard orders, a flat rate of $8 applies.
— Local delivery is available for free to the Melbourne suburbs of West Footscray, Seddon, Yarraville and Kingsville.
New Zealand:
— We offer $10 shipping for orders up to 500g.
— For orders over 500g, a flat rate of $14 applies.
Canada & United States:
— We offer $19 shipping for orders up to 500g.
— For orders over 500g, a flat rate of $28 applies.
Ireland & United Kingdom:
— We offer $23 shipping for orders up to 500g.
— For orders over 500g, a flat rate of $32 applies.
Singapore:
— We offer $18 shipping for orders up to 500g.
— For orders over 500g, a flat rate of $27 applies.
When can I expect my parcel?
Australia Post currently estimates 4-6 business days for standard domestic shipping. We are not offering express post until Australia Post can guarantee more reliability. We anticipate occasional delays, so your patience is appreciated.
Where can I track my order?
Australian orders are sent out via Australia Post. Confirmation and shipping emails will be delivered to your inbox. Please make sure you check your spam folder if they don’t arrive.
Should your product arrive faulty or damaged we offer a 14 day return policy, providing the product is unopened. Please email us at hello@theholisticingredient.com as soon as you can so that we can look after you.
We do not offer refunds for change of mind.
