Rich Face Cream

"What an absolute pleasure it is to apply this luxurious, restorative cream. It leaves my skin feeling super nourished and protected all day. As someone with mature and increasingly dry skin I love to apply it over the Mokosh Raspberry & Pomegranate Beauty Serum of a morning. Of an evening I use it in combination with the Mokosh Bakuchiol Revival Serum. It feels like such a delicious treat for my skin! "

Take a half pea-sized amount and warm in the hands. Pat gently onto clean, lightly moistened skin. For external use only. Avoid contact with eyes.

Butyrospermum parkii (Shea) butter⁺, Simmondsia chinensis (Jojoba) oil, Macadamia ternifolia oil, Persea gratissima (Avocado) oil, Rosa canina (Rosehip) fruit oil, Oenothera biennis (Evening primrose) oil, Punica granatum (Pomegranate) seed oil, Cannabis sativa (Hemp) seed oil, Opuntia Ficus-Indica (Prickly Pear) seed oil, Azadirachta indica (Neem) oil, Pelargonium graveolens (Geranium) oil, Cymbopogon martinii (Palmarosa) grass oil, Helianthus annuus (Sunflower) and Rosmarinus officinalis (Rosemary) leaf extract. ⁺fair trade. Linalool, citronellol, geraniol from essential oils. 

During the warmer summer months, it's advisable to avoid storing this product in areas of your bathroom that experience elevated temperatures over 30ºC in order to maintain its desired texture. In the event that the cream does melt due to exposure to excessive heat it may undergo a transformation and re-solidify with a slightly gritty texture. This is a natural occurrence as shea butter within the cream tends to crystallise when it cools down slowly. It's important to note that the cream is still perfectly safe to use even if it develops these crystals. However adhering to proper storage practices will prevent this occurrence altogether.

SHIPPING

Australia wide:

• We offer FREE standard shipping for orders over $125
• We also offer FREE standard shipping on daily blend subscription orders over $100
• For standard orders, shipping is $10
• For express post orders, shipping is $14.10

New Zealand:

• For orders up to 250g a flat rate of $10 applies
• For orders from 251g to 500g, a flat rate of $12
• For orders from 501g - 1kg, a flat rate of $14 applies.
• For orders from 1.01kg - 1.5kg a flat rate of $16 applies.
• For orders from 1.501kg - 2kg a flat rate of $18 applies.
• For orders from 2.01kg - 2.5kg a flat rate of $22 applies.
• For orders from 2.501kg - 3kg a flat rate of $25 applies

Singapore:

• For orders from 0.01g - 250g, a flat rate of $13 applies.
• For orders from 251g - 500g, a flat rate of $17 applies.
• For orders from 501g - 1kg, a flat rate of $24 applies.
• For orders from 1.01kg - 1.5kg, a flat rate of $31 applies.
• For orders from 1.501kg - 2kg, a flat rate of $40 applies.
• For orders from 2.01kg to 2.5kg, a flat rate of $52 applies.

Canada & United States:

• For orders from 0.01g - 250g, a flat rate of $13 applies.
• For orders from 251g - 500g, a flat rate of $17 applies.
• For orders from 501g - 1kg, a flat rate of $25 applies.
• For orders from 1.01kg - 1.5kg a flat rate of $32 applies.
• For orders from 1.501kg - 2kg a flat rate of $40 applies
• For orders from 2.01kg to 2.5kg a flat rate of $54 applies

Ireland & United Kingdom

• For orders from 0.01g - 250g, a flat rate of $15 applies.
• For orders from 251g - 500g, a flat rate of $19 applies.
• For orders from 501g - 1kg, a flat rate of $28 applies.
• For orders from 1.01kg - 1.5kg a flat rate of $32 applies.
• For orders from 1.501kg - 2kg a flat rate of $45 applies
• For orders from 2.01kg to 2.5kg a flat rate of $61 applies

Please note, The Holistic Ingredient reserves the right to make changes to shipping fees without notice. In the instance that our shipping partners increase their charges we may need to reflect these in our own. All current shipping fees are outlined on every product page on the site.

When will my order be shipped?
Outside of weekends and public holidays, we do our best to have all orders sent out within 1-2 business days.  Orders received by 9.30am are generally shipped same day, unless we are experiencing high volumes of orders.

During sale periods there will be a delay in processing orders. As a small business, we appreciate your understanding here.

When can I expect my parcel?
We anticipate 3-6 business days for standard domestic shipping and 1-2 days for express post, with a little longer when outside metropolitan areas. We anticipate occasional delays, so your patience is appreciated.

Where can I track my order?

Australian orders are sent out via Australia Post or Aramex. Confirmation and shipping emails will be delivered to your inbox. Please make sure you check your spam folder if they don’t arrive.

Lost Packages.

We will assist you in every way possible if your package is lost in transit. It is the customer's responsibility to firstly submit a query to the relevant shipping company should you feel your item is missing. Once you have submitted the query please reach out to us to let us know. However, once the shipping courier has provided proof of delivery, we cannot be held responsible for the package.

If you wish to ensure receipt of your package, you can opt for a signature-required delivery at checkout.

RETURNS

We hope you are completely satisfied with your purchase. If you need to return an item, please refer to our policy below.

Returns are accepted within 14 business days of receiving your order, provided the items are in their original condition. Please see below for exceptions to exchangeable items.

For change of mind returns, we offer exchanges or online credit.

Items must be returned in their original condition: unworn, unwashed, folded in the same way that they arrived, and with original tags attached. Note, our fulfilment team are unable to iron crumpled garments for resale. We recommend taking care when trying on items – garments received with make-up stains or other signs of wear will not be accepted.

Please note that additional shipping charges apply.

The Holistic Ingredient accepts refunds on faulty items only. In the event of receiving a faulty item, we offer an exchange, online credit, or refund.

Please note all international sales are final.

All sale items are final. No refunds or exchanges will be issued, unless faulty.

To organise a return:

• Contact hello@theholisticingredient.com within 14 business days of receiving your item(s), stating your reason for return, name, order number, and details of the item you wish to return.
• Exchanges are subject to stock availability. Please inform us which item you wish to exchange for, noting that exchanges incur additional shipping charges. If we are unable to fulfil your exchange request, online credit will be issued.
• Ship your item via tracked shipping. Original shipping and handling charges are non-refundable unless the item is faulty.

The Holistic Ingredient is not responsible for goods lost or damaged in transit.

Items that cannot be exchanged.

Due to regulations, food (including all blends on the site), cosmetics and skin care products cannot be returned based on change of mind. Please also note, the colour of all lipstick, tint and nail polish products represented on your screen may not be accurate due to the variance in computer monitors, so please choose carefully.